Microsoft has removed the update block that prevented many Intel-based PCs from upgrading to Windows 11 version 24H2. The issue was linked to certain versions of Intel Smart Sound Technology (Intel SST) drivers, and Microsoft now has an official solution.
For several months, users with affected Intel devices were unable to install the 24H2 update due to a compatibility safeguard. The problem originated with Intel SST, a digital signal processor found in many modern PCs that manages audio. Attempting to update on devices with incompatible drivers often resulted in blue screen errors (BSOD), prompting Microsoft to implement a “Safeguard Hold” to prevent the update.
Now, Microsoft has confirmed the issue is resolved, and the block has been lifted. Affected PCs can receive the 24H2 update via Windows Update or by installing it manually using an ISO image.
Steps for Affected Users
- Update Intel SST Drivers: Ensure your system has Intel SST driver version 10.29.00.5714 or later, or 10.30.00.5714 or later. Driver updates typically appear in Windows Update or on your PC manufacturer’s support page.
- Wait for the Update to Appear: Once the compatible driver is installed, the safeguard block will be removed automatically. It may take up to 48 hours for Windows 11 24H2 to show as available on your device.
- Alternative: Manual Update: If the block persists, you can update using a Windows 11 24H2 ISO, but make sure all drivers are compatible to avoid blue screen errors.
Thanks to this change, more PCs can now upgrade to Windows 11 24H2, which brings enhanced AI features, improvements for Copilot+ PCs, and a more stable foundation compared to version 23H2 and earlier releases.
