OpenAI has introduced OpenAI Frontier, a new enterprise-focused platform designed for building, deploying, and managing autonomous AI agents. Frontier is built to help organizations integrate AI directly into their daily operations by securely connecting agents to internal systems, tools, and data.
What is OpenAI Frontier?
OpenAI Frontier is an enterprise platform that enables companies to create AI agents capable of operating independently for long periods. These agents are not limited to answering questions or performing isolated tasks. Instead, they are designed to handle continuous, multi-step workflows that mirror real-world business processes.
With Frontier, companies can deploy agents that plan tasks, make decisions based on internal data, execute actions, and adapt as situations change. This makes the platform suitable for operational, technical, and analytical roles that traditionally require human oversight.
How does OpenAI Frontier work?
Frontier connects directly to a company’s internal ecosystem. This includes systems such as databases, CRMs, internal dashboards, cloud storage, and other business applications. By having access to the same contextual information that employees use, AI agents can operate with a much deeper understanding of ongoing operations.
Once connected, agents can:
- Read and organise internal documents and files
- Query databases and dashboards
- Run code and automated scripts
- Interact with approved internal tools
- Coordinate tasks across multiple systems
Access is strictly controlled. Agents can only view or interact with data and systems that the organisation explicitly authorises. This ensures sensitive information remains protected.
Another core feature of Frontier is full activity tracking. Every action taken by an agent is logged and can be reviewed by administrators. This level of transparency helps companies maintain security, audit workflows, and stay compliant with internal policies and external regulations.
Features of OpenAI Frontier
- Autonomous task execution: Agents can manage complex workflows without constant human input, making decisions and taking action when appropriate.
- Deep system integration: By connecting internal tools and data sources, agents operate with real operational context instead of working in isolation.
- Security and compliance controls: Fine-grained permissions, monitoring, and audit logs ensure agents operate within company-defined boundaries.
- Scalability: Organisations can deploy multiple agents across departments, each specialised for different roles or workflows.
9 Practical use cases for OpenAI Frontier
OpenAI Frontier is designed for a wide range of enterprise scenarios, including:
- Production optimisation: Reduces planning and adjustment cycles in industrial processes, cutting timelines from weeks to days.
- Sales automation: Agents handle tasks across the sales pipeline, allowing human teams to focus on relationship-building and closing deals.
- Energy sector operations: Supports operational analysis and decision-making to improve efficiency, reliability, and output.
- Engineering and technical support: Speeds up the identification of issues in hardware and software testing environments.
- Data analysis and financial forecasting: Assists with large-scale data analysis, trend detection, and the creation of financial projections.
- Revenue and purchasing operations: Automates workflows between procurement, finance, and inventory systems, reducing delays and manual rework.
- Banking and financial services: Processes large volumes of internal transactions and operational tasks with consistency and speed.
- Highly regulated industries: Helps organise documentation, track compliance requirements, and optimise workflows in sectors with strict regulatory oversight.
- Customer service and communications: Scales support operations by assisting call centres and communication teams with automated responses and task handling.
Is OpenAI Frontier free?
No. OpenAI Frontier does not offer a free tier. The platform is available exclusively through ChatGPT Business and Enterprise plans. These subscriptions are designed for organisations that require advanced security, scalability, and operational control.
Who is OpenAI Frontier for?
OpenAI Frontier is built for medium- to large-sized organisations that want to move beyond basic AI assistance and adopt autonomous agents as part of their core operations. It is especially suited for companies that manage complex systems, handle high data volumes, or operate under regulated workflows and need AI that can operate reliably, securely, and at scale.
By enabling AI agents to work directly within enterprise systems, Frontier represents a shift toward AI as an active operational partner rather than a passive tool.
